
Frequently Asked Questions
General
What quality are your diamonds?
State Fair diamonds are lab-grown and premier in quality, which means they are white in color with no visible flaws or inclusions. As with all diamonds, natural or manmade, minor characteristics may occasionally be visible under 10x magnification, in line with industry standards.
Are your diamonds natural or lab-grown?
At State Fair, we only use lab-grown diamonds-- identical in brilliance, composition, and timelessness to mined diamonds. The difference? Where they come from, and what they cost.
Do you offer bespoke services?
We hope you'll enjoy our collections as they are, but if there's something specific you're looking for, let's chat!
Shipping & Delivery
How long will it take to receive my item?
Our earrings are custom made to order, and hand painted. This detailed process requires about 2-3 weeks for our artisans to complete, at which point our jewelry is carefully inspected and beautifully packaged before being shipped to your door.
Do you ship internationally?
At this time, we do not ship internationally.
Is shipping insured?
Yes, all shipments are fully insured for your peace of mind.
How much is shipping?
We offer free shipping on all orders.
Returns & Warranty
What is your return policy?
We offer a 7-day return window for unworn earrings in their original condition.
Do you offer a warranty?
Our jewelry is built to last with the right care and cleaning. If anything should happen to your State Fair pieces, please don't hesitate to reach out.
Care & Maintenance
How do I clean and maintain my State Fair items?
We recommend gentle infrequent cleansing by soaking your jewelry for 5 minutes in warm water with a drop of mild dish soap. Pat dry with a soft non-abrasive microfiber cloth. Avoid harsh chemicals and polishes.
How should I store my jewelry?
When storing or traveling with your jewelry, we reccommend using your State fair fabric-lined jewelry box or a soft pouch with separate compartments to protect each piece from excessive movement or scratches.
Do you offer repairs?
If damage occurs to your State Fair jewelry, we're happy to assist. Repairs can be arranged for a fee based on the work required.
